Returns & Exchanges

At NotPedals.com, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return policy for all items in their original condition. Whether you changed your mind or received a defective product, our team is committed to making the resolution process quick and easy.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags and accessories are included to qualify for a full refund.

• 3.
  Ship Your Return

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund or ship your exchange within 5-7 business days to your original payment method.